Security
Your office, kept private.
Your team’s conversations belong to your team. Here is how we protect them, and what we’re still building.
Encrypted everywhere
Everything you send travels over TLS. Calls are encrypted with DTLS-SRTP. Messages and files are encrypted at rest.
Private by design
Only people near you or in the same room can hear you. Rooms can be locked, and guests only see what you invite them to.
Never trained on your data
Your messages, files and meetings are never used to train AI models. Every AI answer cites its sources.
Clear indicators
Everyone in a call can see when it’s being recorded or transcribed.
Admin controls
Owners and admins manage members, roles, guests, invites and who can join by email domain.
Built on Cloudflare
Instant runs on Cloudflare’s global network, close to your team, with DDoS protection built in. Calls run on LiveKit.
For IT
Built for companies of 1,000.
| Control | Status |
|---|---|
| Roles: owner, admin, member, guest | At launch |
| Invite links, approval and domain auto-join | At launch |
| Passkeys and Google, Microsoft and Apple sign-in | At launch |
| SSO with SAML and OIDC, and SCIM | Business plan |
| Audit log, retention policies, legal hold and export | Business plan |
| Per-workspace AI controls | At launch |
| EU data residency | Enterprise plan |
| SOC 2 Type II | Planned after launch |
Report a vulnerability
If you find a security issue in Instant, email support@instant.im with “Security report” in the subject. Please give us a reasonable time to fix it before sharing it. We don’t take legal action against good-faith research. Our security.txt has the details.
Your data
Read what we collect and why in our privacy summary. To export or delete your data, email support@instant.im.
Questions from your IT team?
Join the waitlist, or email support@instant.im and we’ll answer them.